Privacy Policy of SunvalleyUS

Privacy Policy


This Privacy Policy tells you how SunvalleyUS uses and protects your information. believes that our online visitors and customers need to be provided clear and prominent notice regarding what personal information is being collected about them, how it will be used, whether or not it will be disclosed, and if so, to whom.

By using the website, you agree to the terms and conditions of the User Agreement, including this Privacy Policy, and you consent to our privacy practices. This includes the use and disclosure of any personal information you have shared with us and its transfer to and storage on our servers in the United States.


Data Collection

You can browse the SunvalleyUS website without telling us who you are or revealing any personal information about yourself. Certain features and services on require that you register and supply some information that allows us to identify you. We collect some information automatically from your computer while you browse our sites, such as where you go on and the products you add to your shopping cart. We collect your IP address and a cookie number to indentify you for easier checkout.

When you register at SunvalleyUS, we collect and store your e-mail address and a password. You can also choose to provide the following personal information:

- Profile information, including first and last name, username and location
- Fulfillment information, including mailing address and phone number
- Transaction and payment information, including paypal account and billing address
- Other information that allows us to personalize your experience

We may use this information to email you after you place any orders to the verify shipping and billing information and in cases regarding delivery we may call you if the shipping carrier encounters any problems that need your assistance to solve.

Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.


Data Retention

SunvalleyUS does not sell or rent your personal information to third parties. We use the minimum amount of information necessary to conduct a safe online transaction.  We limit the information we collect to:

- The data necessary to complete an order or provide you with information and services you request
- Customize your experience on
- Communicate with you about your orders, service updates and other administrative issues
- Troubleshoot technical problems


Data Security

SunvalleyUS uses physical, electronic and administrative safeguards, including advanced firewall and password protection for our databases, all designed to protect the security of information. We restrict access to your personal information to employees that need to know that information in order to process and ship your order.  While our site uses all the latest data protection technologies, we cannot guarantee that your service provider or any connection between our website and yourself is totally secure.  We recommend that you always keep your system up to date with the latest security patches and use the newest browser technology your system can run for increased internet security for yourself and your family.  This should make your shopping here and at most other ecommerce websites safe and secure.


General Information

We may change this policy from time to time. All amended terms will take effect immediately for all users.  If you have any questions about this privacy policy or the practices of SunvalleyUS, you may e-mail us at or contact us via postal mail at:

SunvalleyUS Inc.
700 Aldo Ave, Santa Clara, CA 95054, U.S.A.