We ship orders all over the world, except the international military areas out of USA.

I Customers from USA & Canada:
There are two shipping methods for you to choose when you place an order, one is Local pick up, the other is Shipping through United States Postal Service(USPS).

Shipping & Handling fee :
For Local pick up:
You only have to pay a fixed handling fee of $5, no matter how many products you have bought.
Local Pick Up Address: 700 Aldo Ave, Santa Clara, CA 95054

For Shipping through USPS:
The purchaser pays shipping and handling fee. The more items you have bought, the more discount you will get. Sunvalleyus.com will arrange to ship products to you at the address you designated. If the order fails to be delivered by our side or the shipping carriers, excluding wrong address left by customer, we will resend the order and take charge of the shipping fee.

II International Customers
Packages from international customers will be sent by UPS & Fedex mainly.
Attention: We cannot send the packages to customers from international military areas at this moment.


Shipping Time :
Our working time is 9.00 am - 5.00 pm, every Monday to Saturday, exclude American holiday. We have three large warehouses around the world: one in CA, USA; one in HK, China; one in Germany.

Shipping Methods: USPS & UPS & Fedex & Parcel Post, etc. We would select the most suitable & effective shipping method for your order (according to the package weight and your shipping address)

For orders sent by USPS & UPS & Fedex, the order may takes about 3-5 days to you;
For orders sent by Parcel Post, it may takes 7—10 days;

Shipping Fee:

                                                   Orders contain LCD Panel           Orders without LCD Panel
Within USA&Canada                        $9.9 per order                                  $7.9 per order
International (out of USA&Canada)     $19.9 per order                               $10.9 per order

Sometimes, the product you ordered may out of stock in the warehouse you prefer ( for example, warehouse in USA), we may try to send the order from other warehouse( such as warehouse in HK,China), it may takes 3-7 days longer than usual for the order to you.

If the product you want is out of stock in our three warehouses, there are two solutions for your selection:
a. we would send an email to inform you first, you could cancel this order and we will offer you the full refund after your confirmation.

b. we would send an email to inform you first ; If you agree to wait for 3-7 days more, we would try to purchase the product you need from our factory at the same time, then we will send the order out as soon as possible.

If you have any other inquiry or problem, please feel free to contact with us: service@Sunvalleyus.com